Reference

How betamaxph Handles Your Personal Information

This Privacy Policy tells you exactly what personal information betamaxph collects when you open an account, make a deposit via GCash, Maya, or InstaPay, and use our lobby — and what we do with it.

Account data protectedGCash, Maya, InstaPay — payment details handled securelyYour rights, clearly statedContact us to request changesPhilippines-applicable policy
betamaxph How betamaxph Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand lobby usage patterns. You can block non-essential cookies in your browser settings at any time.

Account Security

Your account uses OTP verification on login and on GCash or Maya withdrawals. We flag logins from new devices and ask you to confirm before allowing access.

Data Retention

We keep your account records for as long as your account is active and for the period required by applicable law. Closed accounts have their personal data removed from live systems on a rolling schedule.

Requesting Changes

You can ask us to correct inaccurate data, restrict how we process it, or request a copy of what we hold. Verification is required before we action any request involving account or payment data.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Team online

Live Chat

Open the chat widget from any page on betamaxph. Our support team can log a privacy request, direct account-data queries, and escalate to our data team.

Email Support

Send your data-access or correction request to our support email. Include your registered mobile number so we can verify your identity before processing any change.

Account Settings

Log into your betamaxph account, go to Profile, and update your contact details directly. For deletion requests that go beyond self-service, use chat or email instead.

Common Questions About Your Privacy on betamaxph

If your question is not covered below, reach out via live chat or email and our team will respond with the specific detail you need.

We collect your name, email, mobile number and date of birth at registration. We also record device and session data each time you log in, as described in our policy above.

No. We only record the transaction reference and amount from GCash, Maya, or InstaPay transfers. Your e-wallet PIN and login credentials stay entirely within your e-wallet app.

Yes. You can request deletion via live chat or email. We will verify your identity first, then remove your data from active systems subject to any retention period required by applicable law.

We share data only with payment processors and identity-verification services needed to run your account. These partners are bound by data-handling obligations consistent with this Privacy Policy.

Log in, go to Profile in your account settings, and edit your details there. For changes that require identity re-verification, contact support via live chat or email.

We use session and analytics cookies. You can disable non-essential cookies through your browser settings at any time without losing access to core account features.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.